Who is Erik?
Hi! My name is Erik X. Raj and I'm a speech-language pathologist based out of New Jersey in the United States. My friends and I have been collecting soft enamel pins for years and I've always wished that someone would make pins that were specific to the field of speech-language pathology so that I could collect those, too. I waited around for a bit to see if anybody would make those kinds of pins, but no one did. So I decided to make them myself because I believe the world of speech-language pathology needs some collectible enamel pins! And that's exactly how my little side project called PinsByErik.com came to be.
What is PinsByErik.com?
It's the online store that I started in October of 2016 where I sell soft enamel pins that are specific to the field of speech-language pathology.

What are soft enamel pins?

Soft enamel (also known as 'embossed') pins are the most popular type of lapel pin. These quality die-struck metal pins each have soft enamel colors added to them by hand. The colors sit lower than the raised metal lines, thus, giving each pin a beautifully textured look and feel. Because of the light-weight and durable nature of these fashionable pins, they've quickly become the perfect way to add some personal flair to your clothing, handbags, and more!

How do I pay for my pin order?

My checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the Internet. Because of this, my online store has all the same securities and payment fraud protection as these leading payment processors. I accept Visa, Mastercard, Discover, and American Express. If paying with PayPal, you may also make payments using your bank account, but this may delay your order a bit because it takes time for that type of payment to clear.    

How and when will my pin order be shipped?

All pin orders will be shipped via United States Postal Service within 3-5 days of purchase. If I’m unable to do so in this timeframe, I'll certainly let you know via email. I promise!

How long until I receive my pin order?

Once shipped, most domestic pin orders take anywhere from 3-10 business days to arrive.

Do you ship your pins worldwide?

Yes, I sure do! However, the postage and handling cost will vary depending on where you live. You'll see your individualized postage and handling cost added at checkout after you put in your address.

If I live outside of the U.S., how long will it take to receive my pin order?

International shipping delivery times may vary between a few days to few weeks, depending on location.

What is your return/refund policy?

If there’s a problem with your order or you’re unhappy with your pin, please reach out to me as soon as possible! Your satisfaction is very important to me.